Policies

SMS POLICY

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/d714cb-2/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/d714cb-2/privacy_policy).

SHIPPING, RETURNS & EXCHANGES POLICY

SHIPPING

Domestic U.S. orders are processed and shipped within 2–3 business days. Once shipped, delivery typically takes 7–12 business days.

Please allow approximately 9–15 business days from the date your order is placed for it to arrive. Business days do not include weekends or holidays.

Available shipping methods and costs will be displayed at checkout. Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Panthère Club is not responsible for shipping delays caused by the carrier, severe weather, incorrect shipping information, or other circumstances outside of our control.

RETURNS, REFUNDS & EXCHANGES

At this time, Panthère Club does not accept returns or exchanges and does not provide refunds. All purchases are considered final sale.

However, we value our community and want to make sure every concern is properly reviewed. Depending on the issue with your order or item, you may be eligible to receive store credit.

To request assistance, please email pantherebrand@gmail.com with:

  • Your order number

  • A description of the issue

  • Any relevant photos or supporting information

Each request will be reviewed individually, and store credit will be provided at the discretion of Panthère Club based on the circumstances of the order.

Please contact us as soon as possible after receiving your order so we can properly assess the issue.